This personal data protection policy (the “Policy”) has been created to help you understand the practices and conditions in which YouGen Software LLC collects, uses and stores your personal data (the “Data”).
In this document, you will find the various Data that we may collect and process or that you may provide to us when you access the https://yougensoft.com website (the “Website”).
1. What Data does YouGen Software LLC collect?
Depending on the nature and purpose of your interaction with YouGen Software LLC (downloading the solution, creating a user account on the site, subscribing to Newsletters, completing contact forms), we may collect the following Data:
Your email address is required if you wish to:
Data related to your identity, such as your full name, may also be required.
2. How is your Data collected?
Data can be collected in several ways on the Websites.
It may be collected directly when you communicate with us through user account creation. Furthermore, we may collect your Data when you use the various contact forms on the Website and/or communicate with us by email.
YouGen Software LLC also indirectly collects your Data through cookies.
3. Why is your Data collected?
We collect and use your Data to:
Notify you of changes to our Websites and our range of services.
4. Who processes your Data?
Your Data is processed by YouGen Software LLC employees tasked with:
Your Data may also, within the scope of our business and for external processing needs, be provided to subcontractors, service providers and other third parties, particularly for managing our email campaigns (Newsletters) sent out through our service intermediary.
The latter are bound by contractual obligations to maintain the confidentiality of the Data and to use it solely for the purposes for which we provide them.
Lastly, we may also disclose your Data:
5. How long is your Data stored for?
YouGen Software LLC only stores your Data for the period necessary for the purposes explained in Section 3. This storage period varies according to the Data in question, as it may be affected by the nature and purpose of the collection.
When you subscribe to our Newsletters, we store your email address until you unsubscribe.
Data collected using cookies will be stored for up to 12 months.
6. How is your Data protected?
Your Data is stored on secure servers protected by firewalls and antivirus software. We take technical and organisational measures to protect the security and confidentiality of your Data against any accidental loss and any unauthorised access, use, modification or disclosure.
7. What are your rights?
You can choose how the Data you provide is used:
Please be aware that in this case you cannot receive a reply from YouGen Software LLC or a partner.
In any case, you can access your personal account at any time to view and update your Data.
In accordance with the provisions of the applicable regulations regarding Data protection, namely the European General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), you have the right to access and correct your Data.
Furthermore, subject to the conditions of the aforementioned regulation for exercising your rights, you have:
When processing of your Data has occurred based on your consent, you may withdraw that consent at any time. However, you acknowledge that any processing that occurred before your consent was withdrawn remains entirely valid.
You can exercise your rights by sending an email to email@example.com.
We are required to reply within one (1) month to all requests regarding the exercising of these rights. This timeframe may be extended to two (2) months for complex requests and large request volumes.
8. Cookies Policy